Player Satisfaction Agent

Malta · Casino Management

Description

Alea is an award-winning leader in the online gaming field. We are dedicated to delivering fully licensed, multi-platform casinos to our customers, while offering high-performance gaming solutions and top-quality services to the marketplace.

Here at Alea we are building an awesome cloud-based casino engine, aiming to provide the best player experience in iGaming. As a cutting-edge technology start-up, we have also provided the first Virtual Reality Casino experience in the world.

Alea is growing fast, and that is why we are looking for a new Player Satisfaction Agent who will interact with customers in response to enquiries and complaints relating to products and services, as well as implementing proactive measures to ensure Player satisfaction. Customer contacts may be via e-mail, telephone, chat or any other communication tool.

What you will be doing:


Requirements

What do you need:

Benefits

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