Senior Fraud & Payment Agent - Gaming & Casino
Alea is an award-winning leader in the online gaming field. We are dedicated to delivering fully licensed, multi-platform casinos to our customers, while at the same time, offering high-performance gaming solutions and top-quality services to the market place.
Here at Alea, we are building an awesome cloud-based casino engine, aiming to provide the best player experience in iGaming. And let's be honest, we simply want our software to be the best - less is just not acceptable.
As a cutting-edge technology startup we also have provided the first Virtual Reality Casino experience in the world.
Alea is growing fast, that’s why we are looking for a Fraud & Payment Agent in order to support the F&P Department in the day-today operations of our online Casino.
What you will do:
- You will handle the validation process of our players' documentation, according with the KYC process.
- You will be in contact with the Player Satisfaction Department, solving issues related to the players' documentation.
- You will support the withdraw validation process.
- You have 2-3 years’ F&P experience with international payments environment
- Attention to details is your first quality;
- You are autonomous and proactive;
- You speak Spanish & English fluently.
What we offer:
- A permanent contract
- To join an international, young and friendly work environment
- To work in a fast growing environment;
- Fresh Fruit, free coffee every day and reduced schedule on Fridays.